GREENS FITNESS ACADEMY
PRIVACY POLICY
Brief website version • Effective: 2026
This Privacy Policy explains how Greens Fitness Academy (“Academy”, “we”, “us” or “our”), handles personal information when you visit our website, enquire about or enrol in a course, attend classes or events, or use our learning and student-support services.
1. Information We Collect
Depending on how you interact with us, we may collect your name and contact details; enrolment, attendance, assessment, feedback and certificate records; payment status, transaction references and invoice details; messages, enquiries and support records; technical information such as IP address, device/browser and website usage; and photos, videos, voice recordings or testimonials where applicable. Health-related or other sensitive information will be requested only where genuinely necessary for a stated purpose and handled with appropriate safeguards. Please do not send us passwords, bank PINs or one-time passwords (OTPs).
2. How We Use Information
We use personal information to respond to enquiries, process enrolments and payments, deliver classes and learning resources, administer attendance and assessments, coordinate certification processes, provide student support, respond to complaints, maintain records, protect our systems, improve our services and meet legal obligations. Promotional communications will be handled in accordance with applicable law and your choices, and will include a practical way to opt out where required.
3. Consent and Your Choices
We process personal information for purposes communicated to you and on a lawful basis applicable to the activity. Where consent is required, we will seek it clearly. Optional marketing and public promotional use of identifiable student photos, videos or testimonials will be handled separately where appropriate; refusing such optional permission will not by itself affect enrolment or assessment. You may withdraw consent where processing is based on consent, subject to applicable law and any consequences explained to you.
4. Sharing of Information
We may share necessary information with authorised Academy staff and faculty, learning-platform and technology providers, payment providers, external examination, awarding, accreditation or registration organisations, professional advisers, auditors, or authorities where required by law. We expect service providers to protect information and use it only for authorised purposes. We do not sell student personal information to third parties.
5. Photos, Videos and Testimonials
Photos, recordings or testimonials may be collected for educational, event, record-keeping, security or promotional purposes, as applicable. Public-facing promotional use of an identifiable student’s name, image, voice or testimonial will be based on a separate, clear permission choice where required. To request that future optional promotional use under our control stop, contact us at greensfitnessacademy@gmail.com. We may not be able to retrieve material already printed, distributed, reposted by others or lawfully published before the request.
6. Cookies and Website Analytics
Our website may use essential cookies for basic operation and security and may use analytics or marketing technologies if enabled. Where required, non-essential cookies will be used in accordance with the choices and consent mechanism provided on the website. This section should be updated to match the technologies actually used.
7. Retention and Security
We retain information for as long as reasonably necessary for course delivery, academic and certificate records, accounting and tax requirements, security, dispute resolution and other lawful purposes. When information is no longer required, we will delete, anonymise or securely dispose of it, subject to legal retention requirements. We use reasonable technical, organisational and access-control measures to protect information, but no storage or transmission method can be guaranteed completely secure. Suspected incidents will be handled in accordance with applicable law.
8. Your Requests and Rights
Subject to applicable law and identity verification, you may contact us to request access to or correction of inaccurate information, ask questions about our use of your information, withdraw consent where applicable, opt out of marketing, or request deletion where permitted. We may need to retain some records to deliver services, meet legal obligations, comply with relevant certification requirements or establish or defend legal claims. We will explain where a request cannot be fully met for a lawful reason.
9. Children’s Information
Our courses are subject to the age and eligibility requirements published for each course. Where a candidate is a child under applicable law, we will obtain verifiable consent from a parent or lawful guardian and meet applicable legal requirements before processing the child’s personal data, unless a lawful exception applies.
10. Third-Party Services
Our website or course communications may link to third-party websites, applications or learning platforms. Those services are governed by their own privacy notices and practices. Please review their notices before providing information directly to them.
11. Changes to This Policy
We may update this Policy to reflect changes in our services, practices or legal obligations. The current version and its effective date will be published on our website. Material changes will be communicated where appropriate.
12. Contact Us
For privacy questions or requests, contact Greens Fitness Academy, Perinthalmanna, Kerala - 679322, email greensfitnessacademy@gmail.com, phone +91 9074 310 038 / +91 98959 75546. Please describe your request and provide enough information for us to verify and respond. We aim to acknowledge requests and respond in accordance with applicable law.
